Adding Technician Skills in FixAhead CMMS

Overview

Technician Skills define specialized competencies (e.g., plumbing, electrical) for assigning appropriate personnel to maintenance tasks. Proper skill tagging ensures efficient work order allocation and compliance tracking.

Prerequisites

• Permissions: Administrator or "Owner" role

• Navigation Path:
  Dashboard → Library → Technician Skills
  (Direct access: https://app.fixahead.com/technician-skills)

Step-by-Step Guide to Add Skills1. Access Technician Skills Module

• Go to the left navigation menu → Click Technician Skills

• View existing skills in the table (e.g., "Plumbing" with technician count)

2. Initiate Skill Creation

• Click Add Skill (top-right button)

• "Add Skill" modal window appears

3. Configure Skill Details

• Skill Name (Required):

  • Enter a specific competency (e.g., "HVAC Certification", "Ladder Safety Trained")

  • Follow naming conventions:

    • ✅ Good: "Electrical - High Voltage"

    • ❌ Avoid: "Fix machines" (too vague)

  • Maximum length: 40 characters

4. Finalize

• Save Skill: Adds to the system

• Cancel: Discards inputs

• Confirmation: New skill appears instantly in the table

Best Practices

1. Standardized Naming

   • Use industry-standard terms (e.g., "OSHA 30 Certified" instead of "Safety Training")

   • Add certification levels: "Welding Level 2"

2. Skill Grouping

   • Prefix related skills:

     • "HVAC - Installation"

     • "HVAC - Troubleshooting"

3. Compliance Tracking

• Tag expiration dates in skill descriptions (e.g., "CPR Certified (Exp: 12/2025)")

Support

If you encounter any issues or need help structuring your asset categories and statuses, contact our support team at [email protected].